Before returning an item, please check our Return policy (stated in the Terms and Conditions page) to make sure your item is eligible for return.
If your return meets all the requirements, you can call us at 4530882 and we will email you the 'Return Form'. The return process starts from the date you submit the form. The process usually takes 7-14 business days.
All items sold on Grist Chem Corp undergo to quality control process. However, issues may still occur and it is our obligation to investigate and rectify the same.
Requirements for a valid return:
Item must be in the same condition when you received it, and returned in the original packaging.
Proof of purchase (order number, delivery receipt, etc.
Return reason has to be valid (Check below )
If your item meets the requirements, return then can be initiated.
You may want to return your item due to any of the following reasons:
Damaged Packaging - Packaging of the item shows clear physical damaged and/or is broken on arrival.
Defective Item - The item can be tampered, unusual smell and discoloration.
Wrong item - The item delivered is different from the receipt.
Your item cannot be returned after 3 days from the date of delivery. You shall report immediately or fill in the Return Form within those days for us to cater your issue.